Welcome to G.LEEAesthetics, where beauty meets expertise! We are thrilled to embark on a journey to enhance your natural allure. Whether you're looking for a makeup transformation or a rejuvenating facial experience, we can't wait to meet your face – and, of course, you!
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POLICIES
Step into the world of beauty and sophistication at G.LEE Aesthetics – your premier destination for makeup and esthetic services. Welcome to a space where we celebrate the artistry of enhancing your natural beauty, offering a personalized touch that reflects the best version of you.
At G.LEE Aesthetics, we understand that beauty is not just skin deep; it's a holistic experience that includes makeup and esthetics. Your face is a canvas, and we are here to curate a masterpiece that resonates with your mood, style, and personality.
Our commitment goes beyond exceptional services; we aim to build lasting relationships with clients who trust us with their beauty needs. At the core of our philosophy is a dedication to providing outstanding customer service, ensuring that every visit to G.LEE Aesthetics is an extraordinary experience.
Before you embark on your beauty journey with us, we invite you to review our Salon Policies. It is essential to familiarize yourself with these guidelines, as adherence ensures a seamless and enjoyable experience for everyone. Please be aware that failure to comply may lead to the cancellation of your appointment.
By choosing G.LEE Aesthetics, you acknowledge and agree to abide by our policies in their entirety. We value your understanding and cooperation, as these policies contribute to maintaining a positive and harmonious atmosphere within our studio.
Kindly note that our policies may be subject to change at our discretion without prior written notice. We also reserve the right to refuse service to anyone, and we appreciate your understanding in this regard.
If you have any questions or comments about our policies, we encourage you to reach out to us. Your satisfaction is our priority, and we are here to ensure that your experience at G.LEE Aesthetics exceeds your expectations.
These terms of service pertain to makeup and beauty services offered by Glenda Lake (G.Lee Aesthetics) to you as the customer. Upon scheduling a session, trial, and/or consultation with Glenda Lake (G.Lee Aesthetics) and its owner, employees, agents, and affiliates, your acceptance of these terms and conditions is required.
By affixing your signature to the agreement during your booking and on the physical consultation form provided to you before each session, you explicitly consent to the terms and conditions outlined below.
Thank you for choosing G.LEE Aesthetics, where we turn your beauty aspirations into a breathtaking reality. Experience the epitome of Healthy, Elegant, and Fabulous Beauty with us!💄✨
Appointments
For G.LEE Aesthetics, we appreciate your cooperation to ensure a smooth and enjoyable experience. Kindly respond to the confirmation text a day prior and finalize your booking with the required deposit at least 24 hours before the scheduled event to avoid cancellation or a same-day booking fee.
Approximately 24 hours before your makeup session, you will receive a confirmation text verifying the date, time, and address of your event or trial session the following day. Please reply with 'YES' and provide any necessary corrections or information. It is crucial to confirm accurate details and your appointment within the 48-hour mark; failing to do so releases G.LEE Aesthetics from liability for misunderstandings, mix-ups, or sudden changes. Non-confirmation also poses the risk of appointment cancellation and forfeiture of the deposit.
IMPORTANT: Clients must ensure the artist receives a photo of the individual to be worked on before the session. Photos should preferably be taken in NATURAL SUNLIGHT, avoiding bathroom pictures, dim lighting, or shaky photos. These photos serve the sole purpose of matching foundation shades and will not be saved by the artist. Failure to provide photos or foundation information by the day before the appointment may lead to cancellation and forfeiture of the deposit. STRICTLY ENFORCED!!!
Additionally, please follow these requirements before your session for a successful and enjoyable appointment:
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Arrive in a timely manner, avoiding arrival more than 10 minutes before your appointment time. You will be required to wait until the artist is ready for you.
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Arrive with a clean and freshly washed face, free of makeup or debris. Ideally, have your brows/face waxed or threaded as needed.
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Limit extra persons accompanying you to one individual not receiving services. Bringing additional persons, including babies/children, not being serviced or pets, will result in an added fee to your total balance.
Cancellations
Kindly inform G.LEE Aesthetics with a notice of at least 2 business days if you are unable to attend your scheduled appointment. Feel free to convey this through a telephone call, email, or text message – whichever method is most convenient for you. Your timely communication is appreciated as it allows us to accommodate other clients and manage our schedule effectively.
If you choose to cancel your appointment and prefer to rebook in the future, you acknowledge forfeiting your deposit at the time of cancellation, agreeing to pay the cancellation fee if within the 12-hour timeframe, and committing to provide another deposit for your next appointment. NO EXCEPTIONS!
Thank you for your cooperation and understanding.
Photography
At G.LEE Aesthetics, we take pride in capturing and utilizing before-and-after pictures or videos of our guest services to enhance the visibility and growth of our business. These visual representations may be showcased on our website or social media platforms. Please be assured that all photos and videos will be used exclusively for professional purposes, emphasizing our commitment to respecting your privacy and ensuring your satisfaction remains our top priority.
Children
At G.LEE Aesthetics, we have a deep appreciation for families and children. Nevertheless, our top priority is ensuring everyone's safety during their visit, especially children.
Moreover, our commitment extends to fostering a tranquil and stress-free atmosphere for all our valued clients. It's important to note that we do not provide child care services. If your child has an appointment with us, we kindly ask that they exhibit good behavior during their visit. Your understanding and cooperation contribute to maintaining the peaceful ambiance we strive to create at G.LEE Aesthetics.
To maintain the tranquility of our space, we have a policy in place: children are only allowed if they are receiving services. We appreciate your understanding and cooperation in planning accordingly. Your safety and comfort are paramount at G.LEE Aesthetics.
Booking Requests
Before finalizing any appointment or booking with G.LEE Aesthetics, we kindly request you to initiate contact with our team first.
Specifically, for all Bridal and On-Site Photo/Film events requiring advance booking, please reach out to us via email at g.leeaesthetics@gmail.com.
All bookings will be facilitated through our Acuity Scheduling calendar. When making a booking, please ensure that the provided phone number is one you can answer promptly. Kindly note that G.LEE Aesthetics does not accept booking requests over the phone, through text, or via any other form of communication. Without a secured booking and deposit through our scheduling calendar, we are unable to reserve your spot. Booking requests operate on a first-come-first-serve basis and necessitate a deposit. G.LEE Aesthetics is not responsible if someone else submits a booking request before you, selecting the same date and time. We recommend securing all booking requests at least 48 hours in advance of the requested date.
If you schedule a session around another business appointment and it is deemed too close in time, G.LEE Aesthetics reserves the right to cancel or refuse your booking request without consequence. All appointments will be confirmed only upon completion of the booking and deposit process. For Bridal and On-Site Photo/Film Events, appointments will only be accepted after the booking, deposit via invoice, and contract have been completed and signed.
When booking for Bridal and On-Site Photo/Film Events, please allocate sufficient time for the artist to arrive and work on the requested number of people. All individuals included in groups of 2 or more must be available and prepared to receive services. Makeup applications for parties of 2 or more people must be at the same location/venue and must occur consecutively in time. The artist typically requires approximately an hour per person on average, so please plan accordingly.
Payment
Zelle is preferred, but cash is accepted.
Refunds
At G.LEE Aesthetics, we do not offer refunds of any kind, and no exceptions will be made. Your understanding is appreciated.
Gratuity
The cost of services at G.Lee Aesthetics does not include gratuity. If you are pleased with your service, it is customary and greatly appreciated to provide a gratuity ranging from 15% to 20%. On the other hand, if you find any aspect of your service dissatisfactory, please inform us promptly so that we can address and rectify the situation. Our utmost priority is to guarantee that each service and visit exceeds your expectations and fulfills your satisfaction. Your feedback is invaluable in helping us achieve this goal.
Deposits
When booking with G.LEE Aesthetics through the Acuity Scheduling calendar, it is imperative to note the following deposit guidelines. Deposits must be submitted exclusively through Square via the Acuity Scheduling calendar or Square Invoices. Using any alternative payment method may result in the cancellation of your booking and the imposition of a cancellation fee.
All deposits for bookings and trials amount to $50.00, with an additional $3.00 transaction fee through Square. G.Lee Aesthetics insists that appointments will not be accepted without the corresponding paid deposit, and the transaction fee for deposits will not be waived. Deposits form a crucial part of your total price, and once the booking is confirmed, the deposit (excluding the transaction fee) will be deducted from the overall cost.
PLEASE NOTE: DEPOSITS ARE NON-REFUNDABLE AND NON-TRANSFERABLE! NO EXCEPTIONS!!!
Makeup Products
For makeup sessions with G.LEE Aesthetics, clients have the option to use their own products if they have a specific skin condition or type. During the consultation, you will be inquired about the products you currently use and whether you prefer to incorporate them into your session. If you express a desire to use specific products, it is your responsibility to bring them to the session.
G.Lee Aesthetics will not assume responsibility if you forget to bring your products to the session, and the artist will not be held accountable if your makeup products are left at the venue or location. In the event that your product is expired or the incorrect shade, the artist reserves the right to refuse its usage. It's important to note that the artist cannot guarantee the longevity and quality of the makeup when using client-provided products instead of the artist's.
Your foundation shades and concealer (highlight and contour) shades will be documented on your consultation form for current and future sessions and will be securely stored. If you wish to know your shades, please contact us via email at g.leeaesthetics@gmail.com.
Travel and Parking
IMPORTANT NOTICE: IF THE ARTIST IS TRAVELING TO YOUR LOCATION, EXPECT THE ARTIST TO ARRIVE WITHIN 10-15 MINUTES PRIOR TO EACH SESSION TO PREPARE AND SET UP EQUIPMENT AT THE DESIGNATED VENUE!
Please ensure you are ready to welcome the artist within this timeframe to streamline the commencement of your session. As G.Lee Aesthetics extends traveling services, travel fees will apply based on your location. The fees vary depending on the one-way travel time to your destination. You can find detailed travel fee pricing on our website: www.gleeaesthetics/pricing.
For sessions held at hotels or venues without public parking, the client is responsible for covering the cost of valet, garage, street, or private parking. This is necessary due to the equipment required for the service. Parking fees will either be included in your overall balance or charged separately to the room.
If the client is permitted to visit the artist's location, only the client and/or individuals receiving services are allowed. No additional persons or pets, including young children, are permitted at the session. Bringing extra persons/pets to the artist's location incurs a $30 fee per person/pet, which will be added to the overall cost. This policy is strictly enforced with no exceptions and applies to both pre-event makeup trials and makeup sessions.